Full Portfolio
Four engagements, one through line.
Two platform builds, a research sprint, and a brand system, each one built around the same question: who did this get built without, and what happens once they're back in the room.
Sydney Administrators
White-Label Portal Framework for Multi-Carrier Distribution
Designed a scalable white-label system serving admin, producer, and member users across three carriers simultaneously, from a single foundational framework.
View Case StudyCVS Health
Pre-Launch Discovery Sprint for Dialysis Care Management
Led a research-to-concept pipeline that surfaced the caregiver as a co-manager of treatment, and turned that insight into two features now in the product pipeline.
View Case StudySydney Consulting Group
Unified Identity, Voice, and Applied Template System
Turned a brand that existed in pieces into one documented system: logo, palette, and type standards, a voice guide with channel-by-channel do/don't guidance, and deck and letterhead templates built directly against it.
View Case StudySydney Administrators
Purpose-Built Pipeline Platform for Supplemental Insurance Distribution
Designed a dual-org platform replacing a fully manual proposal lifecycle. Carrier admins and TPA team, five-tier permission system, fall 2026 launch.
View Case Study